We recently transitioned to East Coast Warehouse & Fulfillment and are delighted with their customer service. All staff we've worked with have been patient and helpful as we settle into a new system.
As a small company that needs extra TLC, we value the attention they've given us and are confident that we made the right choice
We recently moved our business to the East Coast as our previous warehouse/shipper closed with little notice this summer. Greg and his team were very helpful during the transition, even with the tight time frame. The customer service team is helpful and attentive to whether processing orders for large bulk shipments, or single picks for sales we make on Amazon, customizing packing slips as needed.
We outsourced distribution to East Coast about five years ago and are very happy with their service and performance.
The whole team is sincerely interested in doing the best job possible with top efficiency.
Nice not to have the headaches of operating your own warehouse yet retain the level of responsiveness.
Mary Ellen O'Neill Golden
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